Terms & Conditions
Last Updated: May 16, 2026
Welcome to D&S Global Distribution. These Terms & Conditions govern your use of our website, online store, product listings, quote forms, account features, and related services. By accessing this website, creating an account, requesting a quote, placing an order, or purchasing products from D&S Global Distribution, you agree to these Terms & Conditions.
If you do not agree with these Terms, please do not use this website or purchase products from us.
1. Company Overview
D&S Global Distribution is an online medical supply distribution store serving healthcare organizations, hospitals, clinics, physician offices, care facilities, businesses, and other qualified buyers. We provide access to medical supplies, healthcare products, personal protective equipment, clinical-use products, and related goods, including bulk and wholesale ordering where available.
D&S Global Distribution is not a medical provider, pharmacy, healthcare practitioner, or emergency medical service.
2. Eligibility to Purchase
Certain products sold by D&S Global Distribution may be intended for professional, institutional, commercial, or healthcare-related use only. By placing an order, you represent that:
You are at least 18 years old.
You are legally authorized to purchase the products ordered.
You will use the products only for lawful purposes.
You are responsible for complying with all federal, state, local, industry, facility, licensing, and regulatory requirements that may apply to your purchase, storage, resale, distribution, or use of any product.
D&S Global Distribution reserves the right to refuse, cancel, or limit any order if we believe the order may violate applicable laws, regulations, manufacturer restrictions, product-use requirements, or our internal risk policies.
3. Product Information
We make reasonable efforts to provide accurate product names, descriptions, images, pricing, packaging information, specifications, availability, and other details. However, product information may occasionally contain errors, omissions, outdated information, manufacturer changes, image variations, or typographical mistakes.
Product images are for reference only and may not always reflect the exact packaging, labeling, color, manufacturer design, quantity, or appearance of the item received.
D&S Global Distribution does not guarantee that product descriptions, images, prices, availability, or other website content will always be complete, current, or error-free.
We reserve the right to correct errors, update product information, change pricing, revise descriptions, substitute equivalent products where appropriate, or cancel orders affected by inaccurate information.
4. Medical, Clinical, and Regulatory Disclaimer
Content on this website is provided for general product and purchasing information only. Nothing on this website should be interpreted as medical advice, clinical guidance, diagnosis, treatment recommendation, legal advice, regulatory advice, or professional healthcare instruction.
Purchasers are responsible for ensuring that products are appropriate for their intended use and are used only by properly trained, qualified, or authorized individuals where required.
D&S Global Distribution does not make clinical decisions, recommend treatment protocols, prescribe products, or determine whether a product is appropriate for a specific patient, procedure, facility, condition, or healthcare setting.
Always follow applicable manufacturer instructions, product labeling, facility policies, safety procedures, and professional standards.
5. Restricted, Regulated, or Professional-Use Products
Some products may be subject to additional restrictions, including but not limited to professional-use limitations, licensing requirements, age restrictions, shipping limitations, documentation requirements, facility-use limitations, or manufacturer-imposed restrictions.
D&S Global Distribution may request additional information before processing certain orders, including business details, facility information, licensing documentation, resale certificates, tax-exempt documents, authorization forms, or other verification materials.
We reserve the right to deny or cancel orders for restricted or regulated products at our sole discretion.
6. Account Registration
Some features of the website may require account registration. You agree to provide accurate, current, and complete information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to notify us immediately if you believe your account has been accessed without authorization.
D&S Global Distribution reserves the right to suspend, restrict, or terminate accounts that contain inaccurate information, suspicious activity, unauthorized use, abusive behavior, payment issues, or violations of these Terms.
7. Business Accounts and Wholesale Orders
D&S Global Distribution may offer business accounts, bulk pricing, wholesale quotes, recurring supply arrangements, and institutional purchasing options.
Wholesale pricing, business account approval, credit terms, payment terms, product availability, and order minimums are not guaranteed and may vary based on product type, order size, supplier availability, buyer qualification, and internal approval.
Quotes are valid only for the period stated on the quote. If no expiration date is listed, quotes may be subject to change at any time before payment or written acceptance.
8. Orders and Acceptance
Submitting an order through the website does not guarantee acceptance of the order. All orders are subject to review, verification, product availability, payment approval, shipping eligibility, and compliance review.
D&S Global Distribution reserves the right to accept, reject, cancel, limit, or modify any order for any reason, including but not limited to:
Product unavailability
Pricing or listing errors
Payment issues
Suspected fraud
Shipping restrictions
Regulatory concerns
Improper product use concerns
Supplier limitations
Unusually large order quantities
Incomplete or inaccurate customer information
An order is not considered accepted until it has been processed and confirmed by D&S Global Distribution.
9. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated. Prices are subject to change without notice.
Payment is due at the time of purchase unless other written payment terms have been approved by D&S Global Distribution.
We may accept credit cards, debit cards, electronic payments, invoices, or other approved payment methods. Additional payment processing terms may apply based on the payment provider used.
You agree to provide accurate billing information and authorize D&S Global Distribution or its payment processors to charge the applicable amount for your order, including product cost, shipping, handling, taxes, and any applicable fees.
10. Taxes
Customers are responsible for all applicable sales tax, use tax, excise tax, duties, customs fees, or other governmental charges related to their purchase.
Tax-exempt customers must provide valid tax-exemption documentation before placing an order or before the order is processed. D&S Global Distribution is not responsible for refunding taxes if valid exemption documentation is not provided in a timely manner.
11. Shipping and Delivery
Shipping times, delivery estimates, carrier options, and fulfillment timelines are estimates only and are not guaranteed unless expressly stated in writing.
D&S Global Distribution is not responsible for delays caused by carriers, suppliers, manufacturers, weather, labor disruptions, customs, incorrect shipping information, payment delays, product shortages, emergencies, or events outside our control.
Risk of loss may transfer to the customer once the order is delivered to the shipping carrier or customer-designated recipient, depending on the shipping arrangement.
Customers are responsible for providing accurate shipping information. Additional fees may apply for address corrections, returned shipments, refused deliveries, reshipments, special handling, liftgate service, freight delivery, or inside delivery.
12. Product Availability and Substitutions
Product availability may change without notice. Items shown as available on the website may become unavailable due to supplier inventory, manufacturer backorders, discontinued products, allocation limits, or demand fluctuations.
If an item is unavailable, D&S Global Distribution may cancel the item, offer a backorder option, recommend an alternative product, or provide a comparable substitution where appropriate.
We will make reasonable efforts to notify customers of significant product availability issues affecting their order.
13. Returns and Refunds
Due to the nature of medical supplies, healthcare products, infection-control products, PPE, sterile products, consumables, and regulated items, returns may be limited or unavailable for certain products.
Products may not be eligible for return if they are:
Opened
Used
Expired
Damaged after delivery
Special order items
Custom order items
Sterile products
Temperature-sensitive products
Clearance or final-sale items
PPE or infection-control products
Items restricted by manufacturer policy
Products that cannot be safely resold
Return requests must be submitted within the timeframe stated in our Return Policy, if applicable. Approval is not guaranteed.
All approved returns must be in original, unopened, unused, resalable condition with all original packaging, labeling, inserts, instructions, and accessories.
Shipping fees, handling fees, freight charges, special-order fees, and payment processing fees may be non-refundable.
D&S Global Distribution reserves the right to deny returns that do not meet our return requirements.
14. Damaged, Missing, or Incorrect Items
Customers should inspect all shipments immediately upon delivery.
Claims for damaged, missing, defective, or incorrect items must be reported promptly after delivery. Photos, packaging, packing slips, lot numbers, serial numbers, delivery documentation, or other supporting information may be required.
Failure to report issues within a reasonable timeframe may result in denial of the claim.
Do not discard packaging or damaged items until the claim has been reviewed, as carriers or suppliers may require inspection.
15. Cancellations
Order cancellation requests must be submitted as soon as possible. Once an order has been processed, shipped, specially ordered, prepared for fulfillment, or submitted to a supplier, cancellation may not be available.
Approved cancellations may be subject to restocking fees, supplier fees, processing fees, or other applicable charges.
16. Manufacturer Warranties
Some products may be covered by a manufacturer warranty. Warranty coverage, if any, is provided by the manufacturer and not by D&S Global Distribution unless expressly stated in writing.
Customers are responsible for reviewing manufacturer warranty terms, product instructions, limitations, and claim procedures.
D&S Global Distribution may assist with warranty-related communication where possible, but we do not guarantee warranty approval, replacement, repair, or reimbursement by any manufacturer.
17. No Guarantee of Product Suitability
D&S Global Distribution does not guarantee that any product will meet a customer’s specific clinical, operational, regulatory, facility, reimbursement, infection-control, safety, or business requirements.
Customers are responsible for verifying product suitability before purchase.
This includes confirming specifications, compatibility, intended use, regulatory status, documentation requirements, storage requirements, training requirements, and facility approval.
18. Website Use
You agree not to use this website for unlawful, harmful, fraudulent, abusive, or unauthorized purposes.
You may not:
Attempt to gain unauthorized access to the website or systems
Interfere with website security or functionality
Use automated scraping, bots, or data harvesting without permission
Submit false, misleading, or fraudulent information
Use the website to violate any law or regulation
Copy, reproduce, or exploit website content without authorization
Attempt to purchase products for unlawful use
We reserve the right to restrict or terminate access to the website for any user who violates these Terms.
19. Intellectual Property
All website content, including text, graphics, logos, product layouts, design elements, images, icons, page content, branding, and other materials, is owned by or licensed to D&S Global Distribution unless otherwise stated.
You may not copy, reproduce, modify, distribute, display, sell, or exploit any website content without prior written permission.
Manufacturer names, product names, logos, trademarks, and images may belong to their respective owners and are used for identification purposes only.
20. Third-Party Links and Services
Our website may contain links to third-party websites, payment processors, shipping providers, manufacturers, plugins, applications, or external resources.
D&S Global Distribution is not responsible for the content, policies, availability, security, accuracy, or practices of third-party websites or services.
Use of third-party services may be subject to separate terms and privacy policies.
21. Limitation of Liability
To the fullest extent permitted by law, D&S Global Distribution, its owners, officers, employees, contractors, suppliers, affiliates, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of the website, purchase of products, inability to use products, delays, errors, product availability issues, or reliance on website content.
This includes but is not limited to lost profits, business interruption, lost revenue, replacement costs, operational delays, regulatory issues, patient-care interruptions, data loss, or reputational harm.
To the fullest extent permitted by law, our total liability for any claim shall not exceed the amount paid by the customer for the specific product or order giving rise to the claim.
22. Disclaimer of Warranties
The website, product information, and services are provided on an “as available” and “as is” basis.
D&S Global Distribution makes no warranties, express or implied, regarding the website, product availability, product suitability, uninterrupted access, error-free operation, or completeness of product information.
To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Some jurisdictions do not allow certain warranty exclusions, so some limitations may not apply to you.
23. Indemnification
You agree to defend, indemnify, and hold harmless D&S Global Distribution, its owners, officers, employees, contractors, suppliers, affiliates, and representatives from any claims, damages, losses, liabilities, costs, expenses, penalties, or fees, including reasonable attorneys’ fees, arising out of or related to:
Your use of the website
Your purchase, storage, resale, distribution, or use of products
Your violation of these Terms
Your violation of applicable laws or regulations
Your misuse of any product
Your inaccurate or incomplete information
Your violation of third-party rights
24. Force Majeure
D&S Global Distribution shall not be responsible for delays, failures, or inability to perform caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, labor disruptions, transportation delays, supplier failures, shortages, cyberattacks, system outages, government actions, war, terrorism, civil unrest, carrier delays, power outages, or emergencies.
25. Privacy
Your use of this website is also governed by our Privacy Policy. By using this website, you consent to our collection and use of information as described in our Privacy Policy.
Customers are responsible for ensuring that any information they submit to D&S Global Distribution is accurate and lawful.
26. Communications
By submitting your contact information, creating an account, requesting a quote, or placing an order, you agree that D&S Global Distribution may contact you regarding your account, quotes, orders, product availability, shipping updates, customer service, invoices, and business-related communications.
Marketing communications may be sent where permitted by law. You may opt out of promotional communications where applicable, but transactional communications related to orders or accounts may still be sent.
27. Governing Law
These Terms & Conditions shall be governed by the laws of the State of California, without regard to conflict-of-law principles.
Any disputes arising from these Terms, website use, or purchases from D&S Global Distribution shall be handled in the appropriate courts located in California, unless otherwise required by law.
28. Changes to These Terms
D&S Global Distribution reserves the right to update, revise, or modify these Terms & Conditions at any time. Changes will be effective when posted on this website, unless otherwise stated.
Your continued use of the website after changes are posted means you accept the revised Terms.
Customers are encouraged to review these Terms periodically.
29. Contact Information
For questions about these Terms & Conditions, orders, returns, product information, or business accounts, please contact:
D&S Global Distribution
Website: www.dsglobaldistribution.com
Email: samradfar@dsglobaldistribution.com
Important Notice
These Terms & Conditions are provided for general business website use and should be reviewed by a qualified attorney before publication, especially because D&S Global Distribution sells medical supplies and may offer products subject to healthcare, shipping, reseller, or regulatory restrictions.